FREE SHIPPING DOES NOT APPLY TO BIKES, SKIS, BOARDS AND BOOTS.
Shipping
FREE SHIPPING
- Free shipping on orders of $200 or more, before taxes, to BC
- Free shipping on orders of $200 or more, before taxes, to AB & SK
- Free shipping on orders of $200 or more, before taxes, to MB, ON & QC
- Free shipping on orders of $200 or more, before taxes, to Atlantic Canada
- Offer limited to web and telephone orders shipped via Canada Post Service within Canada.
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Your order must meet shipper’s maximum size and weight requirements. Oversize items, such as bikes, skis and bike parts
will not qualify for free shipping. - Hazardous goods shipments are not eligible for free shipping
In- Store Pickup
We will email you when your order is ready for pickup and you will need to bring picture ID to collect your order. For more information on the status of an in-store pickup order, please contact Ruckus Skis, Boards & Bikes directly.
Fast Delivery
Our top priority is to get you your product as quickly as possible and ship all orders from our location within two to five business days. If you need your order to arrive by a specific date, please call (250) 563-3335, prior to ordering and paying online and speak with a customer service representative. There may be additional costs incurred in such cases and we will notify you if that is the case.
Tracking Number
A Tracking Number will be emailed to you once your order has been shipped. To track your package, please visit Canada Post and enter the tracking number that was emailed to you. Once your order is shipped, Canada Post will do everything they can to deliver it to you on time. In the event of a delayed delivery, you may contact Canada Post directly.
Shipping Within Canada
Orders are sent via Canada Post Ground Service, unless otherwise specified. Optional shipping insurance is available (contact us prior to purchasing to get a quote for the cost of insurance). Applicable provincial and federal taxes are applied when your order is processed according to where the item will be shipped. Orders are shipped from Prince George, BC and take one to two business days to process, in addition to Canada Post's delivery time. Isolated and rural areas may take longer. Ruckus Skis, Boards & Bikes LTD. does not ship internationally, or outside of Canada
P.O Boxes
All orders being delivered to a P.O. Box will be shipped via Canada Post. If you don’t have a physical street address or require your purchase to be shipped to a P.O. box, please give us a call at (250) 564 3335, before placing and paying for your order online.
Refused Shipments
All shipments refused by the buyer will be charged a 25% restocking fee plus shipping charges.
Taxes
If an order is shipped to the following provinces or territories, Ruckus Skis,Boards & Bikes LTD. must collect the applicable taxes as stated below: